SHIPPING & DELIVERY POLICY
Thank you for shopping with us! We are committed to providing a reliable and clear delivery service. Please review our shipping policy below before completing your purchase.
- SHIPPING DESTINATIONS
We currently deliver exclusively within Lagos State, Nigeria. - SHIPPING ZONES & RATES
To ensure accurate pricing, our delivery fees are separated by geographic zones based on postal codes. Please ensure you enter the correct postcode for your area at checkout to avoid order delays.
- LAGOS MAINLAND: Flat rate of ₦1,000
Covers areas including Ikeja, Surulere, Yaba, Gbagada, Maryland, Magodo, Festac, Apapa, Ikorodu, Alimosho, etc.
(Please use standard mainland postcodes starting with 100, 102, 103, or 104, such as 100001). - LAGOS ISLAND: Flat rate of ₦2,500
Covers areas including Victoria Island (VI), Ikoyi, Lekki Phase 1 & 2, Ajah, Sangotedo, and Lagos Island.
(Please use standard island postcodes starting with 101, 105, or 106, such as 105101).
- DELIVERY TIMELINES
- All orders are processed within 7 business days.
- Lagos Mainland deliveries typically arrive within 2-3 business days after processing.
- Lagos Island deliveries typically arrive within 3-5 usiness days after processing.
- Please note that we do not ship or deliver on Sundays.
- DAMAGED OR MISSING ITEMS
If your package arrives damaged or items are missing, please contact our support team immediately at roptusgcoradmin@gmail.com or 08103236636 within 24 hours of delivery so we can resolve the issue with our courier partners.